These days, many Medicare beneficiaries are curious about telemedicine and telehealth.

The good news is that yes, Medicare covers certain types of telemedicine and telehealth care. But not everything receives coverage. Depending on the type of care you need, certain telemedicine services might not be available (or be prohibitively expensive). Keep reading to learn more.

Are telehealth appointments covered by Medicare?

As of March 6th, 2020, several telehealth services are now available for all Medicare recipients. This is especially relevant for services related to COVID-19 testing and treatment.

Medicare Part B covers the vast majority of these services, which means you can expect to pay the same 20% coinsurance fees for the services that you would with any other benefit available under Medicare Part B.

You may be a requirement to pay toward your Medicare Part B deductible. This will depend on the service and care you need.

Telehealth and Telemedicine Services Offered by Medicare

To qualify as a telehealth or telemedicine service, there must be live, two-way audio and visual interaction between the patient and the provider. There are some rare circumstances under which audio-only (i.e., a telephone visit) may be acceptable, but you’ll have to be sure and discuss that with your provider before you ask for those services.

In order to keep you and your loved ones safe, telehealth visits can reduce your exposure the pathogens like the COVID-19 virus and replace in-person services such as:

How Medicare Advantage Covers Telemedicine Care

As required by law, your Medicare Advantage plan must offer the same telehealth and telemedicine benefits as Original Medicare. The vast majority of Medicare Advantage plans will likely offer even more benefits at a lower cost.

You’ll have to talk with your Medicare Advantage insurance provider or insurance agent to go over your plan and make sure that you have coverage before you go requesting certain services. But most beneficiaries with a Medicare Advantage plan might find it easier and less expensive to take advantage of telehealth services at this time.

Do Medicare Supplement Plans Cover Telemedicine?

If you are supplementing your Original Medicare coverage with a Medicare Supplement (Medigap) Plan, your Medicare Part B benefits will take care of your telehealth and telemedicine needs first. Beyond that, your Medigap plan will only help pay for costs if you have the type of plan which helps cover costs for Medicare Part B cost-sharing and/or your Medicare Part B deductible.

All 10 Medigap plans help cover the costs of Medicare Part B coinsurance and copayments. Just keep in mind that Plan K only covers 50% of those costs, and Plan L covers 75%. Medigap plans C and F will help cover the costs associated with your Medicare Part B deductible.

Be Mindful of Telehealth/Telemedicine Fraud

Unfortunately, when it comes to those with Medicare, you have to be vigilant about scams and fraud. The expansion of access to telehealth and telemedicine care is no exception. It’s not uncommon for these fraudulent scammers to contact you out of the blue. They’ll offer discounted telehealth services, cash payments, or free prescription drugs in exchange for taking advantage of their services.

But the scammers may end up billing Medicare for treatment, services, and drugs but you did not request or need — saddling you with potentially thousands of dollars in out-of-pocket costs that you knew nothing about.

If you suspect you’ve received contact or been taken advantage of by one of these fraudulent outfits, call 1-800-MEDICARE and report this criminal activity.

FAQs

Is Medicare telehealth permanent?

While it’s hard to see it going anywhere, it would technically require an act of Congress to legally make Medicare telehealth permanent.

What if I need a telehealth visit, but I am a new patient?

Technically, the 2020 law which expands the availability of telehealth visits is for established patients only. The CMS office issued an announcement that auditing telehealth visits to determine their legitimacy will not be given top priority. So the final decision will be between you and your healthcare provider.

How much do telehealth medicine visits cost with Medicare Part B?

The average telehealth visit with Medicare Part B will cost $79. However, it may cost more for specialty services, especially those administered by a specialist. A 20% cost share is your responsibility.

But if you have a Medigap plan which helps cover cost-sharing expenses or a Medicare Advantage plan which provides similar benefits, the cost of your visit is at a greatly reduced cost or even free.

Medicare Supplemental Plans Can Cover Telemedicine

If you want to supplement your Medicare coverage, then a Medicare Supplemental plan might be just what you need.

We have licensed insurance agents who are experts at finding you the coverage you need at reasonable prices. You can ask them any question or get clarification on any issue — free of charge!

You can call us today or complete our quick online rate form to be connected with the best plans in your area.

Written By:
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Lindsay Malzone, Lindsay Malzone is the Medicare editor for Medigap.com. She's been contributing to many well-known publications since 2017. Her passion is educating Medicare beneficiaries on all their supplemental Medicare options so they can make an informed decision on their healthcare coverage.
Reviewed By:
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Rodolfo Marrero, Rodolfo Marrero is one of the co-founders at Medigap.com. He has been helping consumers find the right coverage since the site was founded in 2013. Rodolfo is a licensed insurance agent that works hand-in-hand with the team to ensure the accuracy of the content.