Medigap.com recently polled over 750 Medicare beneficiaries, ages 65 and older, to uncover their attitudes and beliefs toward their Medicare coverage. While the results showed promising knowledge of and satisfaction with Medicare from beneficiaries, several key areas revealed a need for more information on plan details and a desire for expanded coverage of medical services. We’ve included the full survey results here and below.

Medigap.com’s “Medicare Basics” Survey Results

  • Respondents were initially asked what forms of Medicare coverage they have:
  • More than one-in-four (26%) respondents said they were only “somewhat familiar” with their plan’s coverage.
  • Nearly one-in-three (31%) respondents felt that their plan does not cover all of their medical essentials.
  • Nearly one-in-five respondents (17%) claimed to be genuinely unsatisfied with their Medicare coverage.
  • Almost one quarter (23%) of respondents claimed to have considered switching to a different Medicare plan.
  • Over half (56%) of respondents said they were concerned about the cost of their medical expenses.
  • Nearly two-in-five (38%) respondents reported being overwhelmed when trying to understand what is and is not covered by their plans.
  • Nearly one-in-three (27%) respondents affirmed that they have essential medical needs that are not covered by their plans.
  • More than one-in-ten (12%) went so far to say they have previously not sought out certain medical services because they were unsure if their plans covered them.
  • When asked what medical services they wished their plans had better coverage of, the respondents reported the following:

As more Americans age into Medicare and the Medicare program continues to change regarding pricing and coverage, it’s important for all beneficiaries and their caregivers to understand their current and available plans thoroughly. Medigap.com remains a free resource with up-to-date information on any changes to coverage and associated costs to help Medicare beneficiaries choose the plan/s that best fit their budget and healthcare needs.

Picture of the author
by Lindsay Malzone, Lindsay Malzone is the Medicare expert for Medigap.com. She's been contributing to many well-known publications as an industry expert since 2017. Her passion is educating Medicare beneficiaries on all their supplemental Medicare options so they can make an informed decision on their healthcare coverage.